Contact Us

If you have questions or issues when using Marketing Cloud, these are your options for support.

Self and community help:

University Marketing Cloud Admins ([email protected]). When to send an email to them:

  • If you have a question about any of the functionality or a process within the tool
  • If you have an error or issue that you are unable to resolve

Email [email protected]

You should never need to open a ticket directly with Salesforce. If it is needed, the Marketing Cloud Admins ([email protected]) will be your liaison to them.